On 22nd January 2020, Travel Center has won the Feefo Platinum Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses meeting the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly valued badge of approval, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.
Feefo have given Platinum Trusted Service awards to businesses who have achieved Gold standard for three consecutive years. The Feefo Gold Trusted Service award recognises those who have collected at least 50 Feefo reviews in a year and have achieved a service rating of at least 4.5.
Following the revelation Travel Center commented: “We’re very excited to receive this award from Feefo because it’s based on the feedback of real customers, who are the most important judges of all. It recognises how hard we work to give all our customers the best possible experience. Everyone at Travel Center is fully committed to the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. The beauty of Feefo is that it enables us to consistently improve, so we’re looking forward to another successful year.”
While congratulating Travel Center on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers.
About Travel Center
Travel Center is a leading Pan-European travel brand from the highly reputed Moresand Ltd, known for creating new memories for passengers from all over the world by resolutely targeting each of their needs and wants. At Travel Center, our expert range of travel agents are endowed with the ability to effectively communicate with our clients to deliver well-planned travel products that are unique, high in quality and at incredible rates which our passengers can afford. Our cumulative experience of over three decades has paved the way for our company to be known for the most affordable and all-inclusive travel solutions that are secured by ABTA’s code of conduct and consumer protection standards that help consumers to be confident about their decision of choosing us to plan their holiday.
our deals are financially protected because we have an ATOL certification by the Civil Aviation Authority which guarantees that the majority of all our flight arrangements and flight-inclusive packages are secured, even though some of our holiday packages and travel services are not ATOL classified we assure all our clients that each and every travel supplier that we handpick is a pioneer in the respective industry with a proven track record of well protected service delivery.
Travel Center is also an IATA accredited agent enabling the company to have access to all the leading international and domestic airlines that ensures fair and uniform standards in booking flights for all our passengers which allows them to book with us confidently. Our service includes flights, hotel accommodations, airport parking facilities, travel insurance and so on, thereby providing fully-fledged travel arrangements from the heart of London.